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Contacts:
Mail:
Information Services
Nebraska Library Commission
The Atrium
1200 N Street, Suite 120
Lincoln, NE 68508
Tip Sheet for ILL
transactions with the Nebraska Library Commission
Please share
this with all of your staff and volunteers at your library or media
center.
Making requests for
materials or renewals:
You may email, call, fill out an online form, or fax the Library
Commission with your requests. Requests can take one to two weeks for
delivery. Please contact us if you haven't heard or received anything in
over two weeks. We cannot request books published within the last 12
months. Libraries are unwilling to lend their newer materials.
Email:
It is important to use this email and not an individual email account of a
staff person at the Library Commission. This email account is delivered to
three librarians to assure we can always tend to your messages in a timely
way. Please remember to identify yourself and your library in all of your
requests.
Phone:
You may call us at (800) 307-2665 and ask for the reference desk. The
reference desk is staffed between the hours of 8:00-5:00, Monday-Friday
and you'll speak with the reference desk staff if you call when we are
open. If you should call on the weekend or during the evening, please feel
free to leave a message with the pertinent information on our answering
machine.
Online Form:
This is located at http://nlc.nebraska.gov/ILL/ILLform.asp. You may use this to order books or
magazine articles. Please fill out one form per request.
Fax:
You may fax request to (402) 471-6244. Please be sure to identify yourself, your library, and address the fax to Nebraska Library Commission - attn: ILL Staff.
Receiving Requests:
Please let us know, by any of the ways mentioned above, when items you have requested arrive at your library. When we make requests on your behalf, the lending library sends items directly to you. All you need to do is contact us and tell us the name of your library, the title of the book, and the request identifier number.
Returning Requests:
When you return materials to the lending library, please contact us and tell us which items (by request identifier numbers) and book title(s) you are returning so we can complete the entire transaction.
Renewals:
If your patron needs ILL materials for a longer period of
time, please contact us a few days before the due date and let us know by
request identifier number and title. We will contact you with the new due
date if the lending library agrees to our request for a renewal.
ALA Library Fact Sheet Number 8:
As defined by the
Interlibrary Loan Code for the United States, "Interlibrary Loan is
the process by which a library requests material from, or supplies
material to, another library. The purpose of Interlibrary Loan as defined
by this code is to obtain, upon request of a library user, material not
available in the user's local library."
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